Questions we get asked a lot

It depends on what you need, but most projects take between four and eight weeks from the first conversation to going live. A small content-led site with four or five pages sits at the shorter end. A project with booking workflows, customer portals, or integrations takes longer.

The honest answer is that the biggest variable is usually content. We can build quickly, but if we're waiting on copy, images, or decisions, things slow down. We'll give you a realistic timeline at the start and keep you updated throughout - no surprises.

Every project is scoped individually because the work depends on what the system needs to do. A public-facing website, a booking workflow, a client portal, and an integration-heavy internal tool are very different projects.

We don't list prices because they encourage the wrong comparison. Instead, we start with the business outcome, define the scope, and give you a clear written quote before any work begins. Every quote shows two prices: the standard build price, and a lower price when the site is taken with a care plan. The care plan spreads the cost of looking after your site across the year, so we can reduce the upfront build. No vague hourly estimate, no hidden extras, and no pressure.

If you want to understand what moves the number before getting in touch, we've written an honest breakdown in our blog post on website costs.

Both. Sometimes a full rebuild is the right call - especially if your current site is very old, built on an outdated platform, or just fundamentally not doing what your business needs. Other times, your existing site has a solid foundation and just needs a refresh: updated design, better content, improved performance, and some SEO work.

We'll have a look at what you've got, tell you honestly what we think, and give you options. We're not going to push a full rebuild if a smarter update would get you where you need to be.

We don't use WordPress, Wix, Squarespace, or any off-the-shelf page builder. Our sites are built using modern web frameworks - specifically, we work with tools like Laravel, which gives us complete control over performance, security, and how the site behaves.

The practical benefit for you is a site that loads fast, is search-ready at launch, and doesn't come bundled with dozens of plugins that need constant updating and patching. Fewer moving parts doesn't mean nothing to maintain: the framework and its components still receive security updates, and we keep them up to date under a care plan. It also means we're not limited by what a template can do - if your business needs something specific, we can build it.

Yes, always. Every site we build is designed mobile-first, which means we start with the phone experience and work up from there. That's not a nice-to-have any more - the majority of web traffic in the UK comes from mobile devices, and Google uses the mobile version of your site for indexing and ranking.

We test across different screen sizes, browsers, and devices before anything goes live.

This is something we take seriously. Every website we build is designed to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA - that's the internationally recognised benchmark for web accessibility. It covers things like colour contrast, keyboard navigation, screen reader compatibility, clear heading structure, and making sure interactive elements are usable for everyone.

It's the right thing to do, and it also happens to be good for business. An accessible website is easier for everyone to use, and it sends a strong signal to search engines about the quality of your site.

Every site we build is search-ready at launch. That means clean, semantic code, fast page loads, proper heading structure, meta tags, XML sitemaps, schema markup, and making sure search engines can crawl and index your content without issues. We don't treat it as an afterthought or an optional extra.

Ongoing search engine optimisation (SEO) is a separate service. If you want to keep improving how you're found over time, our SEO packages range from a one-off health check to monthly work on your local listings and content.

Yes. We build more than public-facing websites. That can include booking flows, secure client areas, quote request systems, payment flows, dashboards, CRM integrations, automated notifications, and internal tools.

The important part is not the label. It is whether the workflow is clear, secure, easy to use, and built around how your business actually operates.

At a minimum, we need a clear idea of what you want the site to achieve and who it's for. Beyond that, it depends on the project. If you've got your own copy and photography ready, brilliant - that speeds things up considerably. If not, we can advise on copywriting and source imagery.

Here's roughly what helps us get started quickly:

• Your logo and any existing brand guidelines (colours, fonts)
• An idea of which websites you like the look and feel of
• Content for your key pages, even in rough form
• Any specific functionality you need (booking systems, contact forms, customer portals)
• Access to your domain registrar and hosting account, if you have them

Don't worry if you haven't got all of this ready. Part of our process is helping you work through it.

Yes, through a care plan. We don't build a site and disappear, and we don't host websites without one: website software needs regular security updates, and a site that's left alone falls behind.

Every care plan includes security updates as they're released and one scheduled major upgrade a year. Changes you ask for - text, images, documents, a new page based on an existing layout - come from the hours included in your plan or are charged by the hour, and are normally done within two working days. Larger work, such as a new section, a redesign or new functionality, is quoted separately and agreed in writing before we start.

Care plans have a 12-month minimum from launch. Our packages page sets out what each plan covers, and how hosting works alongside it.

Drop us a message through the contact form, give us a ring on 077 900 522 86, or send a WhatsApp message. Whatever suits you.

Once you've told us a bit about your project, Sebastian will get back to you within one working day. We'll usually suggest a call or a meeting to talk things through properly - we want to understand your business before we start talking about websites. After that, you'll get a clear proposal with scope, timeline, and cost. No obligation, no pressure.