Questions we get asked a lot
We know that commissioning a website is a big decision, especially if you've not done it before — or if your last experience wasn't great. Here are straight answers to the things clients ask us most often.
If your question isn't covered here, just get in touch and we'll happily talk it through.
Your Questions Answered
How long does it take to build a website?
It depends on what you need, but most projects take between four and eight weeks from the first conversation to going live. A small content-led site with four or five pages sits at the shorter end. A project with booking workflows, customer portals, or integrations takes longer.
The honest answer is that the biggest variable is usually content. We can build quickly, but if we're waiting on copy, images, or decisions, things slow down. We'll give you a realistic timeline at the start and keep you updated throughout — no surprises.
How much does a website cost?
Every project is scoped individually because the work depends on what the system needs to do. A public-facing website, a booking workflow, a client portal, and an integration-heavy internal tool are very different projects.
We don't list package prices because they encourage the wrong comparison. Instead, we start with the business outcome, define the scope, and give you a clear, fixed proposal before any work begins. No vague hourly estimate, no hidden extras, and no pressure.
If you want to understand what moves the number before getting in touch, we've written an honest breakdown in our blog post on website costs.
Do I need a completely new website, or can you work with what I've already got?
Both. Sometimes a full rebuild is the right call — especially if your current site is very old, built on an outdated platform, or just fundamentally not doing what your business needs. Other times, your existing site has a solid foundation and just needs a refresh: updated design, better content, improved performance, and some SEO work.
We'll have a look at what you've got, tell you honestly what we think, and give you options. We're not going to push a full rebuild if a smarter update would get you where you need to be.
What platform do you build websites on?
We don't use WordPress, Wix, Squarespace, or any off-the-shelf page builder. Our sites are built using modern web frameworks — specifically, we work with tools like Laravel, which gives us complete control over performance, security, and how the site behaves.
The practical benefit for you is a site that loads fast, ranks well, and doesn't come bundled with dozens of plugins that need constant updating and patching. It also means we're not limited by what a template can do — if your business needs something specific, we can build it.
Will my website work on phones and tablets?
Yes, always. Every site we build is designed mobile-first, which means we start with the phone experience and work up from there. That's not a nice-to-have any more — the majority of web traffic in the UK comes from mobile devices, and Google uses the mobile version of your site for indexing and ranking.
We test across different screen sizes, browsers, and devices before anything goes live.
What about accessibility? Will people with disabilities be able to use my site?
This is something we take seriously. Every website we build is designed to meet WCAG AA standards — that's the internationally recognised benchmark for web accessibility. It covers things like colour contrast, keyboard navigation, screen reader compatibility, clear heading structure, and making sure interactive elements are usable for everyone.
It's the right thing to do, and it also happens to be good for business. An accessible website is easier for everyone to use, and it sends a strong signal to search engines about the quality of your site.
Do you help with SEO, or is that separate?
SEO is baked into every site we build. That means clean, semantic code, fast page loads, proper heading structure, meta tags, XML sitemaps, schema markup, and making sure search engines can crawl and index your content without issues. We don't treat it as an afterthought or an optional extra.
What we don't do is run ongoing monthly SEO campaigns — the kind where you're paying a retainer for link-building and content marketing month after month. If that's something you need, we can point you in the right direction. But the technical SEO foundations? Those are built in from day one.
Can you build portals, booking systems, or custom functionality?
Yes. We build more than public-facing websites. That can include booking flows, secure client areas, quote request systems, payment flows, dashboards, CRM integrations, automated notifications, and internal tools.
The important part is not the label. It is whether the workflow is clear, secure, easy to use, and built around how your business actually operates.
What do I need to provide before we start?
At a minimum, we need a clear idea of what you want the site to achieve and who it's for. Beyond that, it depends on the project. If you've got your own copy and photography ready, brilliant — that speeds things up considerably. If not, we can advise on copywriting and source imagery.
Here's roughly what helps us get started quickly:
- Your logo and any existing brand guidelines (colours, fonts)
- An idea of which websites you like the look and feel of
- Content for your key pages, even in rough form
- Any specific functionality you need (booking systems, contact forms, customer portals)
- Access to your domain registrar and hosting account, if you have them
Don't worry if you haven't got all of this ready. Part of our process is helping you work through it.
Do you offer ongoing support after the site launches?
Yes. We don't build a site and disappear. If you need text changed, a new page added, or something isn't working the way it should, you can get in touch and we'll sort it.
For straightforward updates we'll just get them done. For larger pieces of work — a new section, a redesign of a particular page, new functionality — we'll quote separately so you know exactly what you're paying for.
We also keep an eye on security updates and performance, because a website isn't a thing you launch and forget about. It needs looking after.
How do I get in touch, and what happens next?
Drop us a message through the contact form, give us a ring on 07874 416816, or send a WhatsApp message. Whatever suits you.
Once you've told us a bit about your project, Sebastian will get back to you within one working day. We'll usually suggest a call or a meeting to talk things through properly — we want to understand your business before we start talking about websites. After that, you'll get a clear proposal with scope, timeline, and cost. No obligation, no pressure.