Website
For information sites: services, about, news, downloads and contact. We publish your changes for you.
Websites, care plans and hosting
Every website we build is search-ready at launch, kept up to date with a care plan and hosted on UK servers we manage. We make your changes for you, or your team edits pages itself through a content management system (CMS). Tell us about your project and we'll send you a quote.
Kept up to date
Why every website comes with a care plan
Website software needs regular security updates, and fixes are released all the time. A website that is built and then left alone falls behind, and the longer it waits, the larger and riskier the catch-up becomes.
Our care plans keep every site up to date continuously: small security updates as they are released, and one scheduled upgrade a year. Each update is small because the previous one was recent, a bit like servicing a car regularly instead of waiting for it to break down. That is why we build every site with a care plan, and why the build costs less when you take one.
As standard
What every website includes
- Built on Laravel, a modern PHP framework that is actively maintained, with no database where the site doesn't need one: fewer moving parts to maintain and secure
- Designed for phones, tablets and desktops
- Light, dark and system viewing modes
- Accessible to the Web Content Accessibility Guidelines (WCAG) 2.2 AA, the current UK and international standard
- Search-ready at launch: fast loading, clean page structure, a sitemap of your pages, structured data for search engines, robots.txt, and llms.txt (a summary file for artificial intelligence (AI) assistants)
- A contact form delivered by email and protected from spam without puzzles, so your visitors never have to click all the traffic lights
- Cookie consent where analytics are used
- A private preview link to review before anything goes live
- Hosted on UK servers we manage and keep up to date
Search-ready at launch means your site starts on the right footing. Ongoing search engine optimisation (SEO), which keeps working on how you are found over time, is a separate service.
Builds
Website builds
Two kinds of build, depending on who makes the changes once your site is live.
Website with CMS
For sites where your team edits pages, news or listings themselves, through an admin area they log into.
How quotes work
Every quote shows two prices: the standard build price, and a lower price when the site is taken with a care plan. The care plan spreads the cost of looking after your site across the year, so we can reduce the upfront build. Tell us about your project for a quote.
Payment: Half when you go ahead, half before launch.
After launch
Care plans
Three plans with the same care for your site. They differ in who they suit and how changes are charged.
Every care plan includes
- Security updates as they're released
- One scheduled major upgrade a year
- Monitoring of the site and the server security
- A yearly summary of the work done, with the renewal invoice
Essentials
- Best for
- CMS sites where you make your own changes
- Changes made for you
- Charged by the hour
Care Plan
- Best for
- Sites where we make changes for you
- Changes made for you
- A set number of hours a year included
CMS Care Plan
- Best for
- CMS sites where you also want our help with changes
- Changes made for you
- More hours a year included
How changes work
- Included hours are for changes you ask for: updating text, images, documents, prices and contact details, publishing news articles, and adding pages based on existing layouts. The updates and security work don't come out of those hours.
- Changes are normally done within two working days. Larger requests are scheduled by agreement.
- Larger work, such as redesigns, new features, new sections or integrations, is quoted separately and always agreed in writing before we start.
- Not included: writing content, photography, SEO or marketing (see our SEO service), and third-party services such as email, booking or payment systems.
- On CMS sites, any software licence the CMS needs is passed on at cost and shown on the quote.
- Billing is monthly, or annually in advance if you prefer.
In the UK
Hosting
Billed annually, separately from the care plan. We don't host websites without a care plan, because a site that isn't kept up to date puts the other sites on the same server at risk too.
Included
- A server in the UK, managed and kept up to date by us
- A Secure Sockets Layer (SSL) certificate, the padlock in the browser
- Daily backups
- Uptime monitoring
Not included
- Domain name registration
- Email hosting
These stay with your chosen providers.
Terms in plain English
How it works
Is the care plan optional?
Care plans and hosting go together. We don't host websites without one, because software that isn't kept up to date becomes a risk to the site, its visitors and the other sites on the same server.
Is there a minimum term?
Yes, 12 months from launch. After that, the care plan carries on for as long as we host your site.
What if I want to leave?
After the first 12 months, give us 30 days' notice by email. We'll provide a copy of your content in standard formats (your pages, images, documents and structured content such as news articles) and help move your domain to its new home, so the site can be rebuilt elsewhere.
What if I cancel in the first 12 months?
The reduced build price depends on the care plan, so the difference between the standard and the reduced build price becomes payable.
Do I own my website?
You own your content: the text, images, documents, logos and data. The website itself is licensed to you for as long as you like, as with all our work. The underlying system is ours.
Can prices change?
We give at least 60 days' notice of any change, no more than once a year and never during your first 12 months. If you don't accept the change, you can leave before it takes effect.
Do you charge value added tax (VAT)?
No. We're not VAT registered.
Tell us about your project
Send us a few details through the contact form: what the site is for, and whether you or we will make the changes. We'll reply with a quote showing both build prices, and which care plan suits your site.